Shipping policy

Shipping Policy

At Moga-Hairluxé, we are committed to delivering your order as quickly and efficiently as possible.

Processing Time

All orders are processed within 1–2 business days after payment has been successfully received and confirmed.

Delivery Time

Once your order has been processed, delivery typically takes 3–5 business days within South Africa.

Please note that delivery times are estimates and may vary depending on your location, courier delays, public holidays, or unforeseen circumstances.

Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email or message containing your tracking information, where available.

Shipping Address

Customers are responsible for providing accurate shipping information at checkout. Moga-Hairluxé cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address details.

Delayed or Lost Parcels

While we work with trusted courier partners, Moga-Hairluxé is not responsible for delays caused by the courier service. If your parcel appears to be lost or significantly delayed, please contact us and we will assist in liaising with the courier.

Contact Us

If you have any questions regarding your order or shipping, please contact us at:

Email: mogahairluxe@gmail.com